Technical Support Specialist

2 weeks ago


Mesquite, Texas, United States ASSA ABLOY Full time
Job Description
The Technical Support Specialist - Customer Experience will provide front-line support, follow up, and assist with resolutions to ensure customer satisfaction. The ideal candidate will have a passion for meeting and exceeding customer expectations, strong analytical and problem-solving abilities, attention to detail, and excellent communication skills.

This role requires a self-starter with the ability to analyze, prioritize, and plan complex work in a rapidly changing environment. The successful candidate will also have hardware and application experience, order processing experience in Hollow Metal or related industries, and a basic understanding of process flows and procedures.

We are passionate about providing amazing opportunities and benefits to our employees, so you can continue and progress a lifelong career with us. Our benefits package includes medical, dental, vision, 401(k), short and long-term disability, life and AD&D insurance, flexible spending, employee assistance program, discount portal, recognition, and well-being programs.

We welcome applications from experienced customer service professionals who have a technical background and are looking for a challenging role that offers opportunities for growth and development.

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