Medical Support Specialist Healthcare Professional

4 days ago


Mesquite, Texas, United States Biolife Plasma Services Full time
About the Role:

As a Medical Support Specialist at BioLife Plasma Services, you will play a critical role in supporting plasma center operations. Your primary responsibilities will include determining donor eligibility, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results.

The Medical Support Specialist works under the guidance of the Center Manager for operational guidance and under the management of the Center Physician for medical issues. You will be familiar with regulations of the plasma collection industry or a manufacturing environment and follow guidance provided by BioLife Medical Affairs.

Key Responsibilities:

  • Determine donor eligibility, including proper management of informed consent, AIDS education, and confidential self-exclusion, medical history interview, and acceptance requirements
  • Evaluate donor reaction(s) and follow applicable SOPs for medical emergencies, including the development of Center Physician's standing orders and donor transport to emergency care facilities
  • Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors or guidance concerning medical or technical issues, including donor safety and eligibility
  • Support the Hepatitis B and Seasonal Flu vaccination programs for employees (as applicable)
  • Manage employee incidents and determine whether further evaluation is required by occupational health/ER, referring to EHS guidance regarding employee incidents


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