Customer Service Specialist

2 days ago


Mesquite, Texas, United States Rosalinda Aguero - State Farm Agent Full time
Job Overview

Rosalinda Aguero - State Farm Agent is seeking a highly organized and efficient professional to provide administrative support and assist insurance agents in gaining and retaining customers. As a Customer Service Specialist with our agency, your attention to detail, dedication to client relationships, and sales skills will enable you to excel in this versatile position.

Estimated Salary: $50,000 - $70,000 per yearKey Responsibilities:
  • Establish strong customer relationships and follow up with clients as needed.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused review process to educate clients about insurance options.
  • Employ exemplary communication to efficiently meet the needs of customers while promoting business development.
Qualifications:
  • Strong commitment to customer service.
  • Sales experience preferred (outside sales or inside sales representative, retail sales associate, or telemarketing).
  • Able to obtain Property and Casualty License.
  • Able to obtain Life/Health License.
  • Able to achieve mutually agreed-upon marketing goals.
  • Interest in marketing products and services based on customer needs.
Benefits:
  • Salary plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Profit sharing.
  • Growth potential/Opportunity for advancement within the office.


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