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Head of Event Operations

2 months ago

Lincoln, Nebraska, United States Oracle Full time
Company Overview

Oracle is dedicated to transforming the way individuals perceive data, uncover insights, and unleash limitless opportunities.

The Global Events Team at Oracle plays a crucial role in fulfilling this vision by orchestrating a diverse range of customer engagement initiatives, which encompass global flagship events, digital and hybrid gatherings, third-party collaborations, and more.

These initiatives are designed to engage Oracle's customers, partners, users, and visionary leaders across all tiers. The primary aim of the team is to create exceptional event experiences that enhance Oracle's brand visibility and yield quantifiable business outcomes.

Position Summary

Reporting directly to the Senior Director of Corporate Events, the Head of Event Operations is tasked with the strategic planning, support, and execution of both virtual and in-person events.

This role will encompass all facets of the event lifecycle, with a significant emphasis on leading the team responsible for delivering premier experiences for global events, including pre-event preparations and on-site execution of content operations, speaker services, registration, attendee management, and demonstration operations.

The individual in this position will focus not only on event planning but also on adopting cutting-edge methodologies and interactive tools to foster meaningful customer engagement.

Key Responsibilities
  • Lead a team of exceptional professionals in content operations, registration, and other front-of-house event services, while enhancing the global event service framework across various platforms and programs.
  • Guide the team in scaling these services across the global event portfolio, providing support for corporate flagship events as well as regional, industry, and third-party programming.
  • Drive the development of the event content and demonstration operations team, ensuring alignment with the broader organizational goals and objectives.
  • Oversee the growth and continuous improvement of the event registration team, aiming for best-in-class registration experiences.
  • Collaborate with colleagues and leadership in all aspects of planning and executing global events.
  • Establish and nurture strong, collaborative relationships with your team, supporting them in building connections with colleagues, key stakeholders, executives, and vendors worldwide.
Qualifications
  • 10-12+ years of experience in crafting cohesive event experiences within a complex, cross-functional B2B environment.
  • 5-7+ years of experience managing cross-functional event teams, with a proven track record of developing a cohesive, data-driven vision for front-of-house services.
  • Direct, hands-on management experience with attendee-facing registration and event content management systems.
  • Proficient in a variety of professional applications including Zoom, Excel, Word, and Outlook.