Field Communications Network Specialist

6 days ago

Big Spring, Texas, United States Danos Full time
About the Role

We are seeking a highly skilled Field Communications Network Specialist to join our team at Danos. As a key member of our organization, you will be responsible for delivering secure, performant, reliable, and efficient end-to-end network services for Industrial Control Systems (ICS), Automation, Drilling, and other critical business unit network services in our West Texas and New Mexico Business Units.

Key Responsibilities
  • Analyze, troubleshoot, and resolve complex networking problems impacting business applications and services.
  • Utilize IT Service Management tools to document, manage, and resolve operational, infrastructure, or hardware incidents and request items.
  • Monitor automated alerts generated by system management tools and make decisions on the most effective resolution.
  • Be available on-call, including use of a cell phone for off-hours support and weekend on-call status.
  • Travel to field locations to restore services at Towers, Communication Shelters, Fiber Vaults, Well Facilities, and other field locations housing network equipment.
  • Provide solutions to complex problems integrating various technologies, including connectivity issues.
  • Collaborate with IT, managers, and other stakeholders to develop action plans for improved operations.
  • Participate in the design, testing, and deployment of network technologies throughout the field.
  • Install, configure, test, and maintain operation of upgraded and new network-related devices and services based on user- and service-defined requirements.
  • Engage deeply with business units to ensure deadlines and objectives are well understood and met.
  • Assist in identifying hardware/software needs and provide advice regarding current options, policies, and procedures.
  • Unbox, inventory, test, and install field communications hardware at sites in the work region.
  • Work to join infrastructure to a cloud management platform, central management, and monitoring tools.
  • Schedule formal change requests to field network systems for firmware updates, security changes, and other configuration changes.
  • Set and achieve goals necessary for the optimization of field network focusing on people, processes, and technology.
  • Manage the lifecycle of assigned field network projects, including initiating, planning, budgeting, executing, procurement, documentation, closing, and continuous improvement.
  • Coordinate asset and inventory management for field network infrastructure.
  • Document technical processes and troubleshooting guidelines.
  • Document system designs, as-built diagrams, and all operational data about field area networks and publish on the intranet as guidelines for the entire organization.
  • Participate in the analysis and selection of new technology required for expanding computing needs throughout the organization.
  • Work with competing vendors to determine the best selection based on price, technical functionality, durability, manufacturer support, manufacturer vision, and position.
Requirements
  • In-depth understanding and troubleshooting skills of cabling infrastructure (Layer - Fiber, Copper), common wired network devices, IP telephony, two-way radio, local area networks, wide area networks, and potential connectivity issues.
  • Results-oriented and creative in applying expert technical knowledge to solve problems.
  • Collaborative with peers in learning expert-level knowledge proactively before it is needed.
  • Takes risks by participating in innovative activities or those requiring new knowledge or emerging technologies.
  • Understands the concepts of scope and time/resource management and can proactively plan complex project work involving multiple disciplines.
  • Proactively seeks out and successfully participates in and collaborates on highly complex assigned project work that spans different technical domains.
  • Understands complex documents and effectively composes documentation and presentations spanning multiple disciplines.
  • Effectively communicates different types of complex problems and resolutions in simple terms to different types of audiences.
Preferred Qualifications
  • College graduate in Computer Science, MIS, Engineering, or a related field preferred; equivalent work experience pertaining to information technologies and/or telecommunications may be acceptable.
  • Experience designing, supporting, deploying, or designing networks.
  • Experience with RF, communications towers, and/or any telecommunications facilities design, construction, and start-up/commissioning processes.
  • Experience working on structured cabling and fiber optic infrastructure, including design and installation best practices and industry standards.
  • Experience with internet networking technologies (TCP/IP, routing, switching) and optical transport technologies.
  • Experience with process improvement and automating repetitive workflows with software.
  • Track record of solving problems, setting strategic direction, and executing tactically.
  • Experience working with on-site construction teams and managing general contractor and vendor relationships.
  • Must meet all conditional job offer requirements, including background check, drug screening, hair follicle test, MVR, agility, and fit for duty.
Physical Requirements
  • Must be able to lift lbs., climb ladders, and stairs.
  • Walking, bending, and stooping are required.
  • Must be able to wear personal protective equipment, including the use of a respirator.
  • Must be able to respond to visual and audible alarms.

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