Healthcare Account Manager

2 weeks ago

San Francisco, California, United States Angle Health Full time
Job Title: Account Manager

At Angle Health, we're on a mission to revolutionize the healthcare system by making it more accessible, transparent, and easy to navigate. As a digital-first, data-driven health plan, we're replacing legacy systems with modern infrastructure to deliver our members the care they need when they need it.

Job Summary:

We're seeking an experienced Account Manager to own the renewal business for our employer groups and partners. This role will work cross-functionally with our Sales, Product, Engineering, and Data Teams to create a seamless onboarding experience while also working to continuously improve the overall product experience.

Key Responsibilities:

  • Manage client and internal meetings, facilitate discussion, gather critical information, and ensure timely deliverables.
  • Accountable for member group escalations of claims and eligibility.
  • Create and maintain workstream project plans, status reporting, and documentation.
  • Collaborate across workstreams to understand work interdependencies and schedule implications.
  • Utilize critical thinking to assess risks, prioritize issues, and work based on impact.
  • Communicate effectively and concisely to stakeholders.
  • Creatively problem solve and identify process improvements to drive operational excellence.
  • Prepare and present quarterly reports for business reviews.

What We Value:

  • 3-5 years of experience in healthcare, insurance, digital health, employer benefits, and related industries.
  • Active producer license.
  • Superior customer service and communication skills.
  • Patient and professional demeanor when handling challenging clients.
  • Analytical, creative, and compassionate approach to problem solving.
  • Intellectual curiosity and a growth mindset.
  • A strong and dedicated work ethic.
  • Ability to operate autonomously and adapt in fast-changing environments.
  • Passion for democratizing access to healthcare and disrupting the status quo.

What We Offer:

  • Competitive compensation and stock options.
  • 100% company-paid comprehensive health, vision & dental insurance for you and your dependents.
  • Supplemental Life, AD&D, and Short-Term Disability coverage options.
  • Discretionary time off.
  • Opportunity for rapid career progression.
  • Relocation assistance (if relocation is required).
  • 3 months of paid parental leave and flexible return to work policy (after 10 months of employment).
  • Work-from-home stipend for remote employees.
  • Company-provided lunch for in-office employees.
  • 401(k) account.

About Us:

Angle Health is a healthcare startup backed by world-class investors. We're on a mission to make our health system more effective, accessible, and affordable to everyone. Our team has a proven track record of success in the healthcare industry, and we're looking for talented individuals to join us on this journey.

Equal Employment Opportunity:

Angle Health is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, or disability.

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