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Front Desk and Night Audit Supervisor

2 months ago

Houston, Texas, United States Makeready LLC Full time

About Us

Makeready LLC is a dynamic and innovative company that offers a unique blend of hospitality, retail, and event spaces. We are committed to providing exceptional experiences for our guests and creating a welcoming atmosphere that makes them feel at home.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk and Night Audit Supervisor. As a key member of our operations team, you will be responsible for ensuring that our guests receive exceptional service and that our team members have the tools and support they need to succeed.

Key Responsibilities

  • Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Supervise and support our front desk and night audit team members, providing guidance and training as needed.
  • Ensure that our operations are running smoothly, including managing inventory, processing transactions, and maintaining accurate records.
  • Collaborate with our management team to develop and implement strategies to improve our operations and enhance the guest experience.
  • Participate in ongoing training and development to stay up-to-date on industry trends and best practices.

What We Offer

Makeready LLC is committed to providing a positive and supportive work environment that allows our team members to grow and succeed. We offer a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional development and advancement
  • A dynamic and supportive work environment
  • A commitment to diversity, equity, and inclusion

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions