Clinical Specialist, Spine Enabling Technologies Expert

2 weeks ago

Loma Linda, California, United States Stryker Full time
About the Role

We are seeking a highly skilled Clinical Specialist to join our team at Stryker Spine's Enabling Technologies. As a key member of our team, you will provide clinical product support to end-users and provide on-site guidance and assistance during surgical procedures.

Key Responsibilities
  • Provide training and technical support to surgeons and operating room staff on the operation of our navigation technologies, associated equipment, and instruments to ensure procedural efficiency.
  • Use proprietary software to prepare pre-operative scans for use with our Enabling Technologies system, assist surgeons in preoperative planning, and provide intra-operative guidance.
  • Train physicians and hospital personnel, including OR staff, radiology, and central sterile processing on the use of our navigation system, instruments, disposables, and software applications.
  • Provide prompt and accurate complaint reports per the requirements of our quality system.
  • Solve product problems for customers in an expeditious manner.
  • Provide case coverage at accounts.
  • Support the development and execution of the sales plan and grow the utilization of our navigation technologies by increasing volume with current and potential surgeons.
  • Actively sell the clinical benefits of our products and build strong, positive relationships with key surgeons and OR staff at targeted accounts.
  • Collaborate with Sales Representatives and Marketing to increase communication around product performance.
  • Obtain purchase orders for products consumed during surgical procedures and maintain and track case coverage purchase orders for services provided.
  • Partner with other cross-functional teams to sell the clinical benefits of our products, drive continuous account growth, and case volume.
  • May direct product evaluations in OR and office settings.
  • Identify and execute opportunities to participate in cross-divisional labs for product education.
  • Support the conversion of competitive doctors to use our Enabling Technologies products.
Requirements
  • Bachelor's degree preferred or 6 years equivalent clinical experience.
  • Sales and/or marketing experience preferred.
  • Excellent problem-solving, interpersonal, and organizational skills.
  • Physical Requirements: Medium work - ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects.
  • Possible off-hours, weekends, and holidays to support business needs.
What We Offer
  • A winning team driven to achieve our mission and deliver remarkable results.
  • Coworkers committed to achieving more and winning the right way.
  • Quality products that improve the lives of customers and patients.
  • Ability to discover your strengths, follow your passion, and own your own career.
  • Field-based training.
  • $56, $101,400.00 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
  • Health benefits include: medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program, and tobacco cessation program.
  • Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

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