Front Desk Representative

4 weeks ago


San Angelo, Texas, United States Hampton San Angelo Full time
Job Summary

As a Front Desk Agent at the Hampton Inn San Angelo, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:

  • Registering guests and handling room assignments
  • Providing information about hotel services, facilities, and local attractions
  • Handling guest inquiries and resolving issues in a timely and professional manner
  • Maintaining accurate records and performing administrative tasks
Responsibilities

Some of the key responsibilities of this role include:

  • Greeting and welcoming guests in a friendly and professional manner
  • Operating the front desk computer system and handling check-ins and check-outs
  • Providing information about hotel services, facilities, and local attractions
  • Handling guest inquiries and resolving issues in a timely and professional manner
  • Maintaining accurate records and performing administrative tasks
Requirements

To be successful in this role, you will need to have:

  • A high school diploma or equivalent
  • Experience in a hotel or related field (preferred)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of Microsoft Office suite
Benefits

As a member of our team, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and rewards for outstanding performance
  • Access to training and development programs

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we would love to hear from you



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