Client Care Representative
3 days ago
At SkinSpirit, we're dedicated to providing exceptional aesthetic skincare and body services to our clients. As a Client Care Coordinator, you'll play a vital role in ensuring our clients receive top-notch service and support.
Key Responsibilities- Provide exceptional client care and customer service
- Manage appointments, including scheduling, moving, and canceling
- Actively promote our clinic, treatments, services, products, and programs
- Accurately complete client transactions and maintain a professional work environment
- Perform opening and closing duties of the clinic
- Provide basic office administrative support tasks, including mailing, faxing, sorting, typing, and filing
- High School Diploma or GED required; Associate's degree preferred
- At least 1+ years of customer service experience
- Exceptional customer service skills and ability to multitask
- Knowledge of Internet, Word, Excel, Outlook, and ability to learn new software quickly
- Excellent written, verbal, and interpersonal skills
- Great attention to detail and accuracy
- Experience in medical office or understanding of cosmetic procedures/skin care products
- Experience with Zenoti or other POS systems
Prolonged periods of sitting at a desk and working on a computer. Occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear. Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds.
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Client Care Coordinator
1 day ago
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