Front Desk Coordinator

1 week ago


Chicago, Illinois, United States McDonald's Corporation Full time
Job Title: Front Desk Coordinator

McDonald's Corporation is seeking a highly skilled and customer-focused Front Desk Coordinator to join our team. As a key member of our Corporate Headquarters, you will be responsible for providing exceptional hospitality to our visitors and employees.

Responsibilities:
  • Warmly welcome visitors and employees into our Corporate Headquarters or Hamburger University
  • Assist visitors in obtaining visitor badges to enter the office areas
  • Demonstrate exemplary hospitality skills; be customer obsessed, display a friendly, positive attitude
  • Provide visitors or employees with information about daily meetings or events
  • Assist visitors in downloading and navigating Mobile App
  • Assist visitors with travel questions, restaurant recommendations, luggage storage
  • Direct visitors to restrooms, beverage service, and other building amenities
  • Help with wayfinding within the building
  • Provide administrative support, as needed
  • Subject matter expert in our visitor management system
  • Act as an ambassador for Brand McDonald's
Qualifications:
  • 2+ years of reception, concierge, or customer service experience in professional/business environment

McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact us. We provide reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job.



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