Area Director of Learning and Development

2 weeks ago

Reston, Virginia, United States Beemok Hospitality Collection (BHC) Full time
Job Title: Area Director of Learning and Development

Beemok Hospitality Collection (BHC) is seeking a highly skilled Area Director of Learning and Development to join our team. As a key member of our organization, you will be responsible for developing, directing, and overseeing all aspects of organizational learning for every BHC property.

Key Responsibilities:

  • Design, develop, and implement new-hire orientation and training programs to create a culture in alignment with BHC's mission, vision, values, and strategies.
  • Assess and identify learning and training areas that require improvement or expansion, and curate training content to address issues.
  • Review guest and employee satisfaction surveys to continuously improve training content and delivery methods.
  • Ensure all employees receive compliance training related to safety, ethics, and legal requirements.
  • Oversee and manage the Learning and Development budget to support program enhancements.
  • Implement diverse training methods to target different learning styles and preferences.
  • Maintain clear communication with Senior Leadership, Department managers, and Operations teams.
  • Coordinate and facilitate new hire orientation programs to generate a positive first impression and emphasize the importance of Forbes-Five-Star guest service.
  • Encourage career growth and retention of all employees by establishing development paths and training plans to leadership, managerial, and executive positions.
  • Develop performance appraisal systems and continuous feedback mechanisms to track employee progress and provide timely coaching and support.
  • Establish and foster effective relationships with organizations, such as universities and colleges, training providers, and community programs.
  • Stay current with hospitality-related emerging trends and best practices, and lead the development of new offerings, toolkits, publications, or knowledge.
  • Oversee property-level Learning Managers and assist in their career development.

Requirements:

  • Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
  • 5+ years of progressive experience in human resources, with a significant portion in leadership roles, preferably in luxury hospitality or a related industry.
  • Proven track record of successfully developing and executing strategies that drive organizational success.
  • Experience in a similar organization that has achieved a Forbes Five Star rating or similar.
  • Strong knowledge of industry luxury standards, effective learning strategies, employment laws, and regulations.
  • Exceptional interpersonal and communication skills, with the ability to influence and engage at all levels of the organization.
  • Demonstrated experience in fostering diversity, equity, and inclusion initiatives.
  • Excellent organizational, interpersonal, presentation, and administrative skills.
  • Strong organizational and time management skills, with the ability to be responsive and balance priorities, work activities, and resources in a fast-paced, cross-functional environment.
  • Ability to listen to others and guide a team of senior leaders and many others in reaching common goals, doing so with tact, grace, and gratitude.

About Beemok Hospitality Collection (BHC):

BHC is a Charleston, SC-based hospitality company that creates meaningful ways for people to connect and share extraordinary experiences. We are committed to building a portfolio of interconnected hospitality, entertainment, and wellness experiences that stimulate the senses and enrich lives.

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