Area Learning and Development Manager

4 weeks ago

Reston, Virginia, United States Smurfit Westrock Full time

The Opportunity:

The Area Learning and Development Manager will partner with the Division & Enterprise Ops, L&D Team and the greater Talent Management COE to support the implementation of the L&D Framework, Systems and Tools across multiple sites and with multiple site leadership teams. This role is responsible for ensuring that each site drives common learning systems, processes, and training standards through team members and leaders that support floor OJT training or training processes from their role. The Area Learning and Development Manager will be the key partner with the site to ensure that Orientation, Onboarding, Job Certification, and Development processes are continuously improving year over year. This team member will need to work closely with floor OJT Trainers and SMEs to support knowledge building and will help improve learning solutions with those team members as needed. They will also be the lead admin for the LMS System and support other admins that help manage the system processes day to day.

How You Will Impact Westrock:

  • Improve local team performance through increasing skills and time to certification processes.
  • Key system owner ensuring we can see skill gaps and forecast future skill needs prior to losing our talent.
  • Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for training.
  • Implement, manage, and improve site training processes in partnership with site leadership and floor trainers.
  • Partner with local operations team to build out and implement on-the-job training for critical roles.
  • Support content/learning solution creation with SMEs.
  • Administer the Cornerstone Learning Management System – Able to build, track, and assign local training.
  • Ensure training documentation is stored, linked, and utilized as a part of the training process in a systemic way.
  • Implement trainer development process and teams to ensure the best trainers are utilized during the training process.
  • Key partner to safety and quality leader ensuring that all required compliance trainings are tracked locally and refreshed as needed.
  • Ensure orientation and onboarding processes are effective and the employee experience is well received at their sites.
  • Additional duties as assigned.

What You Need to Succeed:

  • Growth and Results Oriented: Results-oriented person that looks for constant ways to improve.
  • Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work.
  • Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKRs, and leading people or teams. (self-awareness)
  • Accountability: Holds self and others responsible for actions and results.
  • Influence: Able to partner and build relationships to influence teams to work together, share best practice, and develop and drive effective training for operations teams.
  • Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.
  • Communication: Willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processes.
  • Learning & Training Experience – Prefer 3-5 years.
  • Prefer industry knowledge or experience in manufacturing.
  • Knowledge of Learning Management Systems.
  • Microsoft Office – Word, Excel, Outlook, PowerPoint, Forms.
  • Industry knowledge, Facilitation/Presentation Skills, Influencing, Partnering.

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