Appointment Center Service Representative

6 days ago


San Diego, California, United States Kaiser Permanente Full time

This role involves providing high-level support to members by scheduling appointments, transferring calls, and composing messages. Key responsibilities include upholding Kaiser Permanente's policies and delivering exceptional customer service.

Key Responsibilities:
  • Schedule appointments for members
  • Transfer calls to relevant departments
  • Compose messages and respond to member inquiries
  • Provide general information and support to members

As a member of the Kaiser Permanente team, you will have the opportunity to make a positive impact on the lives of our members and contribute to the delivery of high-quality healthcare services.



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