Lapeer - Customer Support Specialist

2 weeks ago


Lapeer, Michigan, United States Foster Blue Water Oil Full time
Job Overview

Customer Service Representative

Foster Blue Water Oil is seeking a dedicated, attentive, and proactive Customer Service Representative to enhance our expanding operations. This role offers the flexibility of full-time work at our Lapeer Bulk Plant office.

Key Responsibilities:

  • Maintain professionalism while managing customer inquiries regarding enrollments, cancellations, and issue resolutions.
  • Provide assistance to customers at the service counter.
  • Fill cylinders with a reimbursement incentive for each tank filled.
  • Process customer orders efficiently.
  • Record daily payments in the computer system.
  • Reconcile daily financial deposits.
  • Organize and digitize documents through filing and scanning.
  • Welcome visitors, including customers and delivery personnel.
  • Perform additional tasks as assigned by the Director or Office Manager.

Offered Benefits:

  • Compensation based on experience and market standards.
  • Employee discounts on oil and propane products.
  • 401(k) and profit-sharing plan with employer matching, alongside access to investment professionals.
  • Paid time off, holidays, and overtime compensation.
  • Comprehensive medical, dental, and vision insurance options.
  • Life insurance coverage.
  • Christmas Club savings plan with employer matching and other company incentives.

Qualifications:

  • Preferred two years of experience in customer service.
  • Required moderate data entry and computer proficiency.
  • Strong communication skills with a friendly, organized, and professional demeanor.

Application Process:

Interested candidates are encouraged to apply online and submit their applications through the designated platform.

For more information about the Foster Oil Family and potential employment opportunities, please visit our website.



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