Lapeer - Customer Support Specialist
2 weeks ago
Customer Service Representative
Foster Blue Water Oil is seeking a dedicated, intelligent, and proactive Customer Service Representative to enhance our expanding workforce. This role offers the flexibility of full-time hours at our Lapeer Bulk Plant office.
Key Responsibilities:
- Exhibit professionalism while managing customer inquiries regarding enrollments, cancellations, and issue resolutions.
- Provide assistance to customers at the service counter.
- Handle cylinder filling (with reimbursement for each filled tank).
- Process customer orders efficiently.
- Record daily payments in the computer system.
- Reconcile daily financial deposits.
- Organize and digitize documents through filing and scanning.
- Welcome visitors, including customers and delivery personnel.
- Perform additional tasks as directed by the Director or Office Manager when necessary.
Benefits Offered:
- Compensation is based on experience and market standards.
- Employee discounts on oil and propane products.
- 401(k) with profit-sharing options (including employer matching) and access to investment professionals.
- Paid time off, holidays, and overtime compensation.
- Comprehensive medical, dental, and vision insurance plans.
- Life insurance coverage.
- Christmas Club savings plan (with employer matching) and various company incentives.
Qualifications:
- Preferred two years of experience in Customer Service.
- Moderate proficiency in data entry and computer usage is required.
- Strong communication skills, along with a friendly, organized, and professional demeanor.
Application Process:
Submit your application online.
To discover more about the Foster Oil Family as a potential employer or as a new customer, please visit our website.
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