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Lapeer - Customer Support Specialist

2 months ago


Lapeer, Michigan, United States Foster Blue Water Oil Full time
Job Overview

Customer Service Representative

Foster Blue Water Oil is in search of a dedicated, intelligent, and hardworking Customer Service Representative to enhance our expanding workforce. This role offers the flexibility of full-time employment at our Lapeer Bulk Plant office.

Key Responsibilities:

  • Exhibit professionalism while managing customer inquiries regarding enrollments, cancellations, problem resolutions, and complaints.
  • Provide assistance to customers at the service counter.
  • Handle cylinder filling (reimbursement provided for each tank filled).
  • Process customer orders efficiently.
  • Record daily payments in the computer system.
  • Reconcile daily financial deposits.
  • Organize and scan documents as necessary.
  • Welcome visitors, including customers and delivery personnel.
  • Perform additional tasks as directed by the Director or Office Manager when required.

Offered Benefits:

  • Compensation is based on experience and market standards.
  • Employee discounts on oil and propane products.
  • 401(k) and profit-sharing plan with employer matching, alongside access to investment professionals.
  • Paid time off, holidays, and overtime opportunities.
  • Comprehensive medical, dental, and vision insurance plans.
  • Life insurance coverage.
  • Christmas Club with employer matching and various company incentives.

Qualifications:

  • A minimum of two years of experience in customer service is preferred.
  • Proficient data entry and computer skills are essential.
  • Strong communication abilities, with a friendly, organized, and professional demeanor.

Application Process:

Submit your application online.

For more information about the Foster Oil Family as a potential employer or as a new customer, please visit our website.