Clinical Support Specialist

2 weeks ago


Denver, Colorado, United States BD (Becton, Dickinson and Company) Full time
Job Overview

The Clinical Specialist serves as a key resource in executing the strategic clinical initiatives of the Medication Delivery Solutions (MDS) division.

This position is responsible for implementing clinical programs that enhance the MDS product offerings through improved patient outcomes and operational efficiencies, potentially leading to reduced costs.

The Clinical Specialist's expertise and qualifications bolster the credibility of the guidance provided to clients, thereby enhancing customer service and support.

This role involves advising on best practices and facilitating educational opportunities. The Clinical Specialist actively participates in managing product transitions, implementation, and training for MDS products.

Role Responsibilities

The Clinical Specialist will report directly to the Clinical Manager and will focus on the following key responsibilities:

  • Manage responsibilities within the designated Travel & Expense budget.
  • Provide regular updates to the Clinical Manager regarding regional training activities and support efforts.
  • Facilitate training sessions for customers to support conversion or retention initiatives.
  • Collaborate with the Regional Team to provide clinical support throughout the customer engagement process, from pre-sale to post-conversion.
  • Develop and maintain strong relationships with end-users by delivering product training and clinical education.
  • Conduct follow-up support visits to customer locations as necessary.
  • Provide regional training for contractual nursing support as required.
  • Work with the Clinical Manager and Regional Business Manager to optimize scheduling and activities for maximum effectiveness.
  • Conduct assessments for Vascular Access Management to support both Vascular Care and Vascular Access sales teams.

Qualifications

The ideal candidate will possess the following qualifications:

  • Registered Nurse with a Bachelor's degree (BSN preferred).
  • A minimum of 5 years of general nursing experience, including at least 3 years of experience in ultrasound-guided vascular access device placement (PICC & midline).
  • Strong relationship-building skills.
  • Excellent verbal and written communication abilities.
  • Proven capability to conduct educational training sessions.
  • Ability to influence and persuade without direct authority.
  • Comprehensive understanding of infusion therapy, vascular access, and relevant disease states associated with MDS products.
  • Willingness to travel up to 70% of the time.

At BD, we are dedicated to investing in our associates, focusing on their well-being and professional development, while offering competitive compensation and benefits packages.

We are committed to providing a fair and competitive salary range based on various factors, including experience, education, skills, and work location.

BD is an Equal Opportunity/Affirmative Action Employer, and we do not discriminate based on any protected status.



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