Development Coordinator

13 hours ago

Redmond, Washington, United States Hopelink Full time
Job Title: Development Coordinator - Operations Specialist

Job Summary:

The Development Coordinator - Operations Specialist provides administrative support to the Development team at Hopelink. This role involves scheduling meetings, preparing materials, maintaining supplies, and assisting with various fundraising and donor events. The ideal candidate will have a basic knowledge of fundraising, thrive in a fast-paced environment, and be committed to teamwork.

Key Responsibilities:

  • Support Development monthly staff meetings by scheduling and preparing rooms, assisting in setting agenda, and keeping minutes.
  • Provide administrative support to the VP of Development, Marketing & Communications, and the Directors of Development (Giving & Operations); schedule and prepare for leadership meetings, take meeting minutes, support credit card reconciliation, and other related administrative duties as assigned.
  • Keep staff contact list for the Development Department, as well as provide logistical support for the team such as ordering and keeping track of event nametags, creating desk nameplates, and ordering supplies for the team.
  • Support the Development team by maintaining supplies, promotional materials, answering general emails, and miscellaneous projects.
  • Plan and facilitate Development morale events, such as staff celebrations.
  • Interface with donors and community leaders and represent Hopelink.
  • Create, manage, and maintain a system for ensuring SOPs and policies are created and maintained for all departments within Development.
  • Represent the Development Department at quarterly, cross-agency Hopelink Training Hub meetings and work with managers to build and maintain training plans for each Development position.
  • Support the Individual Giving team by preparing and pulling weekly acknowledgement letters and Thank You call sheets.
  • Partner with the Director of Development, Operations on management of MS Project for project tracking; attend operations meetings for Hopelink's main fundraising campaigns and events.
  • Serve as a member of the Auction Procurement Team to support auction procurement, including managing procurement tracking, preparing auction items/certificates for event day, and other responsibilities related to procurement.
  • Provide backup support to the Operations Team, as needed, by accurately entering in-kind donations into the Raiser's Edge database, updating donor information, and processing acknowledgement letters.
  • Assist the Development team with fundraising event support for Hopelink's annual Reaching Out Luncheon. Participate with relevant events such as Farm Fresh Feast, donor recognition/appreciation events, and major donor Cornerstone gatherings.
  • Provide backup support to the Volunteer Program, as needed, by responding to volunteer inquiries via email and phone, running background checks, and supporting recruitment and retention projects.

Requirements:

  • Two years of office experience; preferably in a non-profit environment.
  • Detail-oriented, with a high level of accountability for accuracy and an ability to maintain an attention to detail during routine work.
  • Beginner accounting skills a plus.
  • Computer/technology proficiency: ability to use MS Office 365, project management software, and online systems including relational databases (Raiser's Edge experience a plus).
  • Ability to maintain confidentiality and use discretion.
  • Proactive self-starter with strong problem-solving skills and a willingness to make independent judgments.
  • Outstanding communication skills cross-culturally and with audiences at all levels.
  • Excellent organizational skills.
  • Valid driver's license, reliable personal transportation, and proof of automobile liability insurance.

What We Offer:

  • Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.
  • Compensation: $22-$23/hour.
  • Up to 10 paid vacation and sick days annually and 10 paid holidays.
  • Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week.
  • Medical, Dental, and Vision benefits after 1 month waiting period.
  • Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage.
  • Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes.
  • Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching.
  • Annual Performance Reviews with Merit Increase Opportunities.

About Hopelink:

Hopelink's mission is to promote self-sufficiency for all members of our community to help people make a lasting change. Our Values are Growth & Human Potential, Inclusion, Compassion, Relationships Built in Trust, Quality of our Work, and Fiscal Stewardship. We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs, and values are included.

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