Pathway of Hope Case Manager

5 days ago


St Louis, Missouri, United States The Salvation Army Central Territory Full time
Job Title: Pathway of Hope Case Manager

Join The Salvation Army Central Territory as a Pathway of Hope Case Manager and make a meaningful difference in the lives of individuals and families in need.

Job Summary:

We are seeking a highly motivated and compassionate individual to provide intake, assessment, and services to individuals seeking Emergency Social Services (ESS) assistance and manage Pathway of Hope (PoH) services. As a Pathway of Hope Case Manager, you will work closely with clients to identify their needs and develop personalized plans to achieve their goals.

Key Responsibilities:
  • Conduct pre-screening and intake of clients using specified assessment tools.
  • Conduct goal setting steps with clients to formulate change-oriented action plans.
  • Conduct follow-up case management meetings with clients to monitor and track progress.
  • Input all client information into SIMS in a timely manner.
  • Provide on-site and occasional outreach assistance to clients seeking emergency services.
  • Distribute food, vouchers, and/or checks as available to clients for purchases and payments.
  • Refer persons to other agencies if assistance is unavailable.
  • Identify resources available in-service areas and maintain a current community resource guide.
  • Network with community agencies and organizations to maximize services to persons.
  • Record electronic and written client information in paper and computer records and maintain client confidentiality.
  • Record statistical data and provide statistical reports in a timely manner.
Requirements:
  • Bachelor's degree in human services field with one (1) year related work experience with some supervisory experience.
  • Combination of education and experience will be considered.
  • Must have an outgoing personality with good communication skills and an ability to work with diverse cultures.
  • Strong leadership style and good organizational skills required.
  • Commitment to carry out The Salvation Army's mission is essential.
  • Must have reliable transportation, a valid Driver's License, and pass TSA MVR check.
Benefits:
  • 14 days paid holidays
  • Sick time, personal days, and a floating holiday
  • Health, Dental, Vision, and Hearing insurance
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Company-paid Pension Fund
  • Long Term Disability with buyup option
  • Voluntary Retirement Fund (403b)
  • Voluntary Aflac products
  • Voluntary Short-term Disability

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.



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