Case Manager

3 days ago

St Louis, Missouri, United States Family and Workforce Centers of America Full time
Job Summary

We are seeking a highly motivated and experienced Case Manager to join our team at Family and Workforce Centers of America. The successful candidate will be responsible for providing case management services to participants in our reentry program, with a focus on career development and job placement.

Key Responsibilities
  • Coordinate with DJS staff to screen eligible inmates and assist participants in developing Individual Development Plans (IDPs) with realistic educational/training and career goals.
  • Administer assessments and enroll eligible participants in the program, interpreting results and assisting participants in selecting a career pathway based on local Labor Market Information.
  • Coordinate with DJS staff to identify and refer candidates for pre-employment training, educational development, skill-based training, or immediate job placement, as agreed upon via established IDP goals.
  • Link participants with needed legal services and support services, and coordinate with additional staff and partners to ensure participants have access to tools and resources designed to address criminogenic needs and achieve goals and program outcomes.
  • Enroll participants in post-release industry-recognized training programs, occupational skills training, pre-apprenticeship, or apprenticeship within 15 days of release, based on IDP goals and the training program's schedule.
  • Develop and provide IDP follow-up activities for each participant, meeting with participants monthly to provide case management, support services related to criminogenic risk/needs, career coaching, additional employment, job retention, and/or job re-placement during the follow-up period.
  • Maintain weekly/monthly contact with participants pre- and post-release to ensure progress toward established goals, refer participants to supportive services as appropriate, and document all contacts, services, and program information in MoJobs and the MET Database, as well as maintain paper files as outlined in program guidelines.
  • Responsible for collecting, securely maintaining, and reporting on required performance measures for all participants enrolled in the program.
  • Communicate effectively with all team members, management, and participants.
Requirements
  • Demonstrated knowledge of evidence-based reentry programs.
  • 3-5 years of experience in reentry and/or workforce development programs working with offender populations.
  • Knowledge of a variety of workforce assessment and career development tools, familiarity with corrections risk assessment tools.
  • 3-5 years of experience in case management or a similar role.
  • Ability to understand and assess participant needs and assist in appropriate program/resource referrals.
  • Demonstrated ability to communicate effectively (both verbally and in writing).
  • Must maintain thorough, detailed documentation and data input into MoJobs Database and MET Database, upon each contact with participant but no less than weekly.
  • Demonstrated superior Customer Service skills.
  • Proficient in MS Word/PowerPoint/Outlook; MoJobs Database experience is a plus.
  • Other related duties as assigned.
Qualifications
  • Bachelor's Degree in Social Services, Human Services, or a related field of study and/or 3-5 years of social services or business experience.
  • Must demonstrate experience working in a demanding, fast-paced work environment.
  • Must demonstrate excellent attention to detail.

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