HR Manager

6 days ago

Plano, Texas, United States Raising Cane's Chicken Fingers Full time
About Raising Cane's Chicken Fingers

We're a fast-paced and rapidly growing company that's passionate about serving the best-tasting and most craveable chicken finger meals. Our Crew is the backbone of our success, and we're committed to creating a unique and supportive work environment that makes every day worthwhile.

Your Role at Raising Cane's

The Crew Accommodations Manager plays a critical role in leading our Crew Accommodations team and supporting other crew resource-related projects and initiatives. This position is responsible for ensuring compliance with federal, state, and local employment laws and regulations, while also driving process improvements and employee engagement.

Key Responsibilities
  • Develop and implement crew accommodations processes and employment policies that align with company goals and regulatory requirements
  • Lead a team of Accommodation Specialists who support the interactive process for all accommodation requests
  • Make accommodations decisions for crew, restaurant leadership, RSO, and field-based support crew
  • Collaborate with LOA and Crew Safety teams on crew who may need accommodations upon their return to work
  • Document and communicate agreed-upon accommodations to crewmembers, managers, and Crew Relations Leaders
  • Build and maintain strong partnerships with restaurant, RSO, and field-based leadership
  • Manage the team's caseload and analyze trends through regular prep and review of accommodations metrics
  • Identify trends and opportunities and create training content regarding the accommodations program, prioritizing a positive crewmember experience
  • Maintain knowledge of trends, best practices, regulatory changes, and new employment laws related to leaves and accommodations
  • Lead investigations of RSO crew relations cases, as needed, and act as backup support
Requirements for Success
  • 7+ years of similar leadership experience in a fast-paced Human Resources or Compliance position
  • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Demonstrates the ability to handle highly confidential information and maintain strict confidentiality
  • Able to take initiative to improve processes, not settle for the status quo, and work with a sense of purpose and urgency
  • Microsoft Proficient: Excel, PowerPoint, Outlook, and Word
  • Bachelor's degree in a related field or equivalent experience

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