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Commercial Lines Account Manager

2 months ago

Reston, Virginia, United States World Insurance Associates LLC Full time
{"Job Summary

World Insurance Associates LLC is a leading insurance organization offering top-notch products and services from major providers, combined with attentive service from local agents.

As a Commercial Lines Account Manager - Small Business Unit, you will play a vital role in driving our mission to deliver excellence in client management and retention.

Key Responsibilities

* Effectively manage a high-volume book of insurance business, ensuring all required tasks are completed accurately and on-time
* Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
* Handle renewals, service requests, claims, billing, and new policies
* Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting, and procedures
* Review all applications, policies, endorsements, and audits for accuracy
* Coordinate expiration lists with department managers to obtain renewal business information

Requirements

* Bachelor's degree or equivalent work experience, preferred
* Three years minimum Commercial Account Management experience required
* Property & Casualty License required
* Valid driver's license and insurance, required
* Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint)
* Applied/Epic or similar agency management software experience, preferred
* Able to work independently and enjoy a high degree of interaction with team members
* Self-motivated and driven
* Maintain a sense of urgency and ability to work with and meet deadlines
* Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance
* The ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information
* Ability to maintain a professional demeanor and positive attitude

Equal Employment Opportunity

At World Insurance Associates LLC, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status.

In addition, we make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.