Guest Service Cashier
1 week ago
Position Title: Marketplace Cashier
Job Category: Resort Operations
Job Overview:
The Marketplace Cashier plays a crucial role in delivering exceptional service to guests by fostering a welcoming atmosphere. This individual is responsible for greeting and acknowledging guests, demonstrating extensive product knowledge, and engaging with guests to enhance their experience through effective suggestive selling techniques.
Key Responsibilities:
- Provide outstanding customer service by greeting all guests and enhancing their overall experience.
- Assist guests with inquiries and requests regarding product selections.
- Process sales transactions accurately at the register for food and retail items, including preparing specialty coffee beverages.
- Organize and arrange product displays to highlight key items effectively.
- Manage inventory by processing and replenishing merchandise, monitoring stock levels, and assisting with floor moves and displays.
- Participate in monthly inventory checks on a rotating schedule.
Qualifications:
Applicants should possess a high school diploma or GED, along with some experience in cash handling or a comparable combination of training and experience. Strong guest relations skills are essential, along with the ability to respond to guest inquiries effectively. Candidates must demonstrate accuracy in handling payment transactions and possess strong communication skills in English. Bilingual abilities are considered an advantage.
Additional Information:
This position requires a self-motivated individual who can identify additional tasks during quieter periods. Adherence to proper cash handling procedures is mandatory, ensuring that all transactions are completed accurately and promptly. The Marketplace Cashier will also be responsible for maintaining appropriate stock levels on the sales floor to optimize revenue opportunities.
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