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Guest Services Coordinator

2 months ago

Scottsdale, Arizona, United States Marriott International, Inc Full time

Position Overview
As a Guest Services Coordinator, you will play a pivotal role in ensuring that our guests have a memorable and enjoyable experience.

Your responsibilities will include facilitating smooth check-in and check-out processes while delivering exceptional service throughout their stay.

Key Responsibilities:

  • Actively engage with guests to provide assistance and address any inquiries.
  • Process operational tasks and fulfill guest requests efficiently.
  • Share insights about local attractions and amenities to enhance the guest experience.
  • Maintain a professional appearance and adhere to company policies.
  • Ensure a safe and welcoming environment for both guests and team members.

Physical Requirements:

This role requires standing, walking, and moving throughout the facility for extended periods. You may also need to lift and carry items weighing up to 10 pounds.

Qualifications:

  • High school diploma or equivalent.
  • No prior experience is necessary.
  • No supervisory experience required.
  • Licenses or certifications are not needed.

At Marriott International, we value diversity and are committed to creating an inclusive environment for all associates.

As part of the Residence Inn team, you will contribute to a culture that prioritizes teamwork and exceptional service tailored to the needs of our long-stay guests.

Join us in providing a unique experience that allows guests to thrive during their stay.