Current jobs related to Customer Service Representative - Lynnwood, Washington - AdaptHealth LLC


  • Lynnwood, Washington, United States Reliable Credit Association Full time

    Job Title: Customer Service RepresentativeReliable Credit Association is seeking a highly skilled and customer-focused Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients, while also handling loan and collection duties. This...


  • Lynnwood, Washington, United States Arrow International Full time

    Job Title: Customer Service RepresentativeArrow International is a leading manufacturer and supplier of charitable gaming products and solutions. We are seeking a highly skilled Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for contacting current and potential customers to sell pull tabs...


  • Lynnwood, Washington, United States Arrow International Full time

    Job Title: Customer Service RepresentativeArrow International is a leading manufacturer and supplier of charitable gaming products and solutions. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Job Summary:The Customer Service Representative will be responsible for contacting current and...


  • Lynnwood, Washington, United States Ultimate Staffing Services Full time

    Job Title: Customer Support RepresentativeJob Description:We are seeking a highly skilled Customer Support Representative to join our team at Ultimate Staffing Services. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely...


  • Lynnwood, Washington, United States Zumiez Full time

    Job Title: Customer Care Representative Seasonal Part TimeJob Summary: We are seeking a Customer Care Representative to join our team at Zumiez. As a Customer Care Representative, you will play a vital role in communicating with customers via phone, email, and other forms of communication.Key Responsibilities:Answer and return phone calls and emails to...


  • Lynnwood, Washington, United States Reliable Credit Association Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Reliable Credit Association. As a key member of our operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...


  • Lynnwood, Washington, United States Zumiez Full time

    Customer Care Representative Seasonal Part-TimeZumiez is seeking a highly skilled and customer-focused Customer Care Representative to join our team on a seasonal part-time basis. As a key member of our Customer Care team, you will play a vital role in providing exceptional service to our customers via phone, email, and other forms of communication.Key...


  • Lynnwood, Washington, United States Wright Way Cleaning & Restoration Full time

    Customer Service RepresentativeWright Way Cleaning & Restoration, Inc. is seeking a dedicated Customer Service Representative to join our team. As a key point of contact for our clients, you will handle inbound inquiries, schedule appointments, and ensure a seamless customer experience from start to finish.Key Responsibilities:Customer Engagement:...


  • Lynnwood, Washington, United States Wright Way Cleaning & Restoration Full time

    Customer Service RepresentativeWright Way Cleaning & Restoration, Inc. is a leading provider of water damage and restoration services. We are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Customer Engagement: Respond to customer inquiries, schedule appointments, and provide information about our services.Job...


  • Lynnwood, Washington, United States Zumiez Full time

    Customer Care Representative Seasonal (Full Time)This is a seasonal, full-time position at Zumiez, a leading retailer of action sports apparel and footwear. As a Customer Care Representative, you will play a vital role in communicating with customers via phone, email, and other forms of communication.Key Responsibilities:Answer and return phone calls and...


  • Lynnwood, Washington, United States Cheryl Granger - State Farm Agent Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused review process to educate customers about insurance...


  • Lynnwood, Washington, United States Chris Jones - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative for Chris Jones - State Farm Agent, you will play a vital role in establishing and maintaining strong relationships with customers. Your excellent communication skills and people-oriented approach will enable you to effectively educate customers about insurance options and develop leads to drive business...


  • Lynnwood, Washington, United States Brennan Heating Air Conditioning Full time

    Job OpportunityBrennan Heating & Air Conditioning is seeking a highly skilled Customer Service Representative/Inside Sales Rep to join our team.Job Summary:We are looking for a motivated and customer-focused individual to deliver exceptional service to our customers, resolve grievances, and recommend solutions to drive sales growth for our service...


  • Lynnwood, Washington, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for handling a high volume of customer inquiries via phone, email, and chat with efficiency and accuracy.Key ResponsibilitiesResolve customer complaints, provide product/service...


  • Lynnwood, Washington, United States Cheryl Granger - State Farm Agent Full time

    Position Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services...


  • Lynnwood, Washington, United States Zumiez Full time

    Job Title: Customer Care Agent Part TimeDepartment: WebReports To: Web Admin ManagerPay Range: $ / hourThis role plays a vital part in the communication between Zumiez customers and the company. As a Customer Care Representative, you will be the voice of Zumiez to our customers and the voice of our customers to Zumiez.Key Responsibilities:Answer and return...


  • Lynnwood, Washington, United States Sound Credit Union Full time

    Job OverviewSound Credit Union is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with professionalism and courtesy.Key Responsibilities:Process and...


  • Lynnwood, Washington, United States Sound Credit Union Full time

    Job DetailsSound Credit Union is seeking a skilled Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with accuracy and efficiency.Key Responsibilities:Process financial transactions, including...


  • Lynnwood, Washington, United States Sound Credit Union Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sound Credit Union. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members via phone, ensuring their financial needs are met with accuracy and efficiency.ResponsibilitiesProcess...


  • Lynnwood, Washington, United States Sound Credit Union Full time

    About the RoleWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Sound Credit Union. As a key member of our Contact Center, you will be responsible for providing exceptional service to our members, handling financial transactions, and resolving issues in a timely and professional manner.ResponsibilitiesProcess...

Customer Service Representative

2 months ago


Lynnwood, Washington, United States AdaptHealth LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Specialist to join our team at AdaptHealth LLC. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our patients, answering their inquiries, and resolving any issues they may have.

Key Responsibilities
  • Develop and maintain a working knowledge of our products and services
  • Answer all customer calls and emails in a timely manner
  • Document all call information according to standard operating procedures
  • Process orders, route calls to appropriate resources, and follow up on customer calls as necessary
  • Review all required documentation to ensure accuracy
  • Accurately process, verify, and/or submit documentation and orders
  • Complete insurance verification to determine patient eligibility, coverage, co-insurances, and deductibles
  • Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required
  • Communicate with Customer Service and Management on an ongoing basis regarding any noticed trends with insurance companies
  • Meet quality assurance requirements and other key performance metrics
Requirements
  • High School Diploma or equivalent
  • One (1) year work-related experience in healthcare administrative, financial, or insurance customer services, claims, billing, call center, or management
  • Senior level requires two (2) years of work-related experience and one (1) year of exact job experience
Competencies, Skills, and Abilities
  • Excellent customer service skills
  • Analytical and problem-solving skills with attention to detail
  • Decision-making
  • Excellent ability to communicate both verbally and in writing
  • Ability to prioritize and manage multiple tasks
  • Proficient computer skills and knowledge of Microsoft Office
  • Solid ability to learn new technologies and possess the technical aptitude required to understand the flow of data through systems as well as system interaction