Program Assistant II

2 weeks ago


Los Angeles, California, United States Crystal Stairs Full time
Job Title: Program Assistant II

Crystal Stairs, Inc. is seeking a highly skilled and dedicated Program Assistant II to join our team. As a key member of our staff, you will play a vital role in supporting the delivery of our programs and services.

Job Summary:

The Program Assistant II will be responsible for assessing client program eligibility, answering incoming calls, participating in community outreach, and assisting Family Services Specialists with case management. This is an exciting opportunity to work with a diverse group of individuals and contribute to the success of our organization.

Key Responsibilities:
  1. Assess client program eligibility and gather information to create referral packets.
  2. Answer incoming client calls and provide support and guidance as needed.
  3. Participate in community outreach to increase enrollment of families for services.
  4. Update agency databases and logs with client eligibility information.
  5. Perform clerical duties, including mailing documents, filing, and handling denied case files.
Requirements:
  • Minimum 2 years of experience working with parents receiving subsidized child care or social support services.
  • High School diploma required; Associate of Arts degree in the Social Sciences field preferred.
  • Excellent verbal and written communication skills.
  • Ability to work with a diverse group of individuals and management levels.
Benefits:
  • Medical, dental, and vision insurance.
  • 401k matching options.
  • Flex spending.
  • Pre-paid legal services.
  • Sick and vacation time.
  • Paid holidays and winter break.
  • Opportunity for growth and development.

Crystal Stairs, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to building a fully vaccinated, diverse workforce and culture.



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