Chief Operating Officer

3 weeks ago


Chicago, Illinois, United States wndr museum Full time
About WNDR Museum

WNDR Museum is an immersive experience with locations in Chicago, Boston, and San Diego. Our mission is to ignite curiosity, creativity, and wonder within everyone who walks through our doors. We foster a culture of innovation, inclusivity, and endless possibilities, providing a dynamic and interactive environment for exploration.

About the Role

WNDR is seeking a senior leader to build out the company's operational foundations and better position our brand for growth. Operating under the creative direction of WNDR's Founder and visionary, WNDR's COO will be responsible for ensuring the fiscal integrity and operational excellence of the organization.

Key Responsibilities
  • Operational oversight and strategic direction companywide
  • Building and implementing company practices, policies, procedures, and strategies
  • Providing guidance and direction to marketing, events, and retail teams
  • Establishing, tracking, and meeting goals to increase WNDR's profitability
  • Identifying and executing new opportunities for revenue generation
  • Regularly meeting with all members of leadership to make informed strategic decisions, ensure departments are run efficiently, and ensure alignment on all short- and long-term objectives
  • Responsible for the overall leadership and strategic planning of the business in collaboration with WNDR's Founder and Executive team members
  • Responsible for the overall programmatic and fiscal integrity of the business
  • Building, inspiring, and leading a small but mighty team of agile innovators across all business disciplines and functions
Requirements
  • At least 10 years of experience as a senior leader in operations
  • Previous experience building and managing operations in hospitality, theater production, theme parks, events/tradeshows, or other experiential or immersive experiences highly preferred
  • A proven executor with the organizational skills to manage working in a fast-paced, multi-project, startup environment
  • Strong organizational and time management skills, able to easily adapt to changing environments
  • Proven business acumen in forecasting, budgeting, and ensuring profitability
  • A strong motivator, skilled in cultivating diverse teams' talents and setting high and consistent standards across multiple locations and departments
  • A skilled public speaker with strong oral and written skills capable of inspiring effective change management
  • Familiarity and comfort with a diverse set of business functions, including marketing, finance, and HR
Equal Opportunity Employer

WNDR Museum warmly welcomes people of all ages, identities, ethnicities, beliefs, religions, and backgrounds to join our team. WNDR Museum is an equal opportunity employer, fully committed to achieving an inclusive and diverse workplace and we strongly encourage non-traditional candidates to apply.



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