Chief Operations Officer

2 weeks ago


Chicago, Illinois, United States wndr museum Full time
ABOUT WNDR

WNDR Museum is an immersive experience dedicated to sparking curiosity, creativity, and wonder in all who visit. With locations in multiple cities, we cultivate a culture of innovation and inclusivity, offering a dynamic environment for exploration.
ABOUT THE ROLE

WNDR is seeking a senior executive to establish the operational framework of the organization and enhance our brand's growth potential. Under the visionary guidance of WNDR's Founder, the Chief Operations Officer will ensure the financial integrity and operational excellence of the institution.

Based in our primary location, this individual will lead a diverse and passionate team of creators and innovators towards a unified vision of delivering an unparalleled interactive experience. A true leader, the Chief Operations Officer will manage the organization comprehensively, across all departments, to effectively communicate, coordinate, and inspire our team towards common goals.
KEY RESPONSIBILITIES
  • Oversee operations and provide strategic direction across the organization
  • Develop and implement organizational practices, policies, and strategies
  • Guide and support marketing, events, and retail teams
  • Set, monitor, and achieve objectives to enhance profitability
  • Identify and pursue new revenue opportunities
  • Regularly engage with leadership to make informed strategic decisions and ensure departmental efficiency
  • Collaborate with the Founder and executive team on overall leadership and strategic planning
  • Ensure the programmatic and financial integrity of the organization
  • Build, motivate, and lead a dynamic team of innovators across various business functions
QUALIFICATIONS & REQUIREMENTS:
  • A minimum of 10 years in a senior leadership role within operations
  • Experience in hospitality, theater production, theme parks, events, or similar immersive experiences is highly desirable
  • A proven track record of executing in a fast-paced, multi-project environment
  • Strong organizational and time management abilities, with adaptability to changing circumstances
  • Demonstrated business acumen in forecasting, budgeting, and ensuring profitability
  • Adept at motivating diverse teams and maintaining high standards across multiple locations
  • Effective public speaking and communication skills, capable of driving change management
  • Familiarity with various business functions, including marketing, finance, and human resources
WNDR Museum is committed to fostering an inclusive and diverse workplace, welcoming individuals from all backgrounds to join our team.

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