Clinical Operations Manager

4 days ago

Frisco, Texas, United States Baylor Scott & White Health Full time
Job Summary

The Clinical Operations Manager is responsible for coordinating all activities in physician offices, clinics, or other patient care facilities to ensure high-quality, patient-centered care and compliance with established policies, procedures, and standards.

Key Responsibilities
  • Manage daily activities in a physician office, clinic, or other patient care facility to ensure efficient office operations.
  • Coordinate staffing, coverage, and procedures to ensure the needs of the facility are met in a timely and effective manner.
  • Develop, review, revise, submit, and implement policies, procedures, and priorities for practice that are aligned to the organization's targets.
  • Interview, select, train, supervise, evaluate, counsel, and recommend termination of assigned employees.
  • Approve and contribute to in-service education programs for assigned team members.
  • Submit invoices to accounts payable, monitor cash collections, and coordinate accounts receivable management.
  • Communicate with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
  • Provide information to physicians, community groups, and referral agencies about programs provided by practices.
  • Investigate, resolve, and document resolution of patient complaints.
Requirements
  • Demonstrated leadership, communication, and problem-solving skills.
  • Demonstrated effectiveness in team development strategies.
  • Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization, and organizational skills.
  • Able to travel as required.
Benefits

Our competitive benefits package includes the following:

  • Immediate eligibility for health and welfare benefits.
  • 401(k) savings plan with dollar-for-dollar match up to 5%.
  • Tuition Reimbursement.
  • PTO accrual beginning Day 1.
Qualifications

EDUCATION - Associate's or 2 years of work experience above the minimum qualification.

EXPERIENCE - 3 Years of Experience.

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviors that we promote to our patients.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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