Patient Access Coordinator

6 days ago


South Burlington, Vermont, United States The University of Vermont Health Network Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist/Scheduler to join our team at The University of Vermont Health Network. As a Patient Access Specialist/Scheduler, you will play a critical role in ensuring the smooth operation of our clinics by scheduling appointments and handling a high volume of calls.

Key Responsibilities
  • Schedule appointments for multiple clinics
  • Handle a high volume of calls for various departments
  • Provide front-line customer service to patients, physicians, and staff
  • Prioritize patient problems and provide appropriate patient instructions
  • Communicate effectively and provide welcoming and approachable service to ensure a positive outcome
Requirements
  • High School diploma or equivalent
  • Demonstrated customer service experience in a medical, fast-paced retail, or other business environment
  • Healthcare call center experience that assists with scheduling in a medical office is strongly preferred
  • EPIC experience is preferred
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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