Associate Studio Supervisor
2 weeks ago
Position: Associate Studio Supervisor
Company Overview:
CycleBar is the premier franchise in the realm of indoor cycling, providing an exceptional experience that combines high-energy environments with top-tier service. Our mission is to create an inclusive and motivating atmosphere for individuals of all fitness levels, ensuring that everyone can enjoy a fulfilling cycling journey that rejuvenates both body and mind.
Key Responsibilities:
- Collaborate with Rider Experience Specialists to ensure clarity in pricing structures and promotional activities.
- Assist in optimizing the weekly schedule to maximize revenue and monitor class attendance effectively.
- Support the daily operations of the studio, demonstrating proficiency in essential software such as MindBody, Club Ready, Fitmetrix, and Lead Speak.
Revenue Growth:
- Enhance overall revenue by attracting new clients and improving retention rates.
- Recognize new participants in each session and provide them with personalized attention.
- Promote package offerings to new clients.
- Identify existing clients nearing the end of their packages and assist them in renewing or upgrading their options.
Customer Engagement:
- Deliver exceptional customer service, addressing inquiries and concerns promptly and positively.
- Welcome all guests entering the studio and foster relationships with returning clients.
- Respond to client communications efficiently.
- Drive additional revenue through retail sales.
Marketing and Events:
- Assist the Studio Manager in implementing marketing strategies, organizing events, and coordinating charity rides.
- Help identify and promote charity event opportunities, ensuring effective marketing and execution.
- Participate in promotional activities, including photo shoots.
- Engage actively on CycleBar's social media platforms.
Compensation & Benefits:
- Competitive salary.
- Complimentary access to CycleBar classes at the studio.
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