Field Service Engineer

4 hours ago

Chandler, Arizona, United States Lam Research Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Lam Research. As a Field Service Engineer, you will be responsible for providing quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam's complex electro-mechanical and electronic systems at customer sites.

Key Responsibilities
  • Provide on-site repair, maintenance, and installation services for Lam's complex equipment
  • Analyze and troubleshoot issues with Lam products to minimize downtime and system interruptions
  • Keep up-to-date on semiconductor capital equipment and Lam products through learning, training, and certification
  • Perform field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer
  • Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction
Requirements
  • Bachelor's degree in Electronics, Engineering, or related field and 8+ years of experience; or Master's degree with 6+ years; or equivalent work experience
  • Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment
  • Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals
  • Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit
  • Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods
  • Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed
Preferred Qualifications
  • Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite
  • Communication skills, both written and verbal, in English
  • Solid analytical, problem-solving, and decision-making skills
About Lam Research

Lam Research is an equal opportunity employer committed to diversity and inclusion. We believe it is essential for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex.

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