Field Service Engineer
1 day ago
At Entegris, we are seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will play a critical role in ensuring the smooth operation of our equipment at customer facilities.
Key Responsibilities:- Install new or modified equipment at customer facilities to ensure full functionality according to specifications.
- Review performance reports and documentation from customers and field representatives to identify areas for improvement.
- Analyze and troubleshoot equipment issues to determine the root cause and recommend corrective action.
- Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs.
- Provide on-site technical assistance to help troubleshoot and repair equipment.
- Maintain records of performance reports and analyze data to identify trends affecting future design, production, service, and maintenance processes.
- Work with the engineering team to test existing systems, implement improvements, and test the reliability and robustness of systems software.
- Participate in new product development activities with the engineering team to provide input on serviceability, reliability, and voice of the customer.
- Develop and conduct training on the safe operations of equipment and demonstrate skills to trainees.
- 1+ years of experience in field support/service with a capital equipment company.
- Associates or Technical Degree required, bachelor's degree in engineering or chemistry preferred.
- Knowledge of LDS systems and Design of Experiment techniques.
- CVD/CMP/WET module EE&PE experience is preferred.
- Bilingual in Mandarin or Taiwanese is a plus.
- At Entegris, we invest in providing opportunities to our employees and promote from within.
- The new hire in this role will have the potential to grow and create relationships across the organization and be recognized for demonstrated success and adherence to company PACE values.
- Our total rewards package goes above and beyond just a paycheck.
We are an equal opportunity employer and welcome applications from diverse candidates. COVID-19 vaccination is preferred but not required at this time.
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