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Administrative Support Specialist

2 months ago

Idaho Falls, Idaho, United States Idaho Housing and Finance Association Full time

Position Type:

Full-time

Job Overview:

We are looking for a personable and detail-oriented Administrative Support Specialist to become a vital part of our organization. In this role, you will be tasked with welcoming clients, managing phone communications and emails, coordinating schedules, procuring office materials, and providing essential administrative assistance.

Why Join Our Team?

At Idaho Housing and Finance Association, we are committed to enhancing lives and fortifying communities across Idaho. We believe that access to housing, self-sufficiency, and economic growth are fundamental to progress. Our dedication to our employees is paramount, and we prioritize their well-being. We offer competitive salary packages, comprehensive health benefits, and numerous opportunities for professional growth and development.

It is no surprise that we have been recognized as one of the top workplaces in Idaho for many years. Become part of a dynamic and innovative organization that significantly impacts the lives of Idaho residents.

Key Responsibilities:

  • Address inquiries related to rental assistance programs and provide support for landlord/tenant issues and social service questions.
  • Manage incoming correspondence and ensure it reaches the appropriate personnel.
  • Continuously update and maintain system information.
  • Assist caseworkers in preparing necessary documentation, including tenancy approval requests and leases.
  • Support the public in completing pre-applications and arranging appointments as needed.
  • Oversee the tracking of damage claims and unreported income issues.
  • Assist with payment processing tasks.
Qualifications:
  • Minimum of two years of experience with word processing software.
  • Typing proficiency of at least 65 words per minute.
  • High school diploma or equivalent is required.
Preferred Skills:
  • Two years of experience in an administrative or clerical role.
  • Ability to collaborate effectively within a team to meet departmental objectives.
  • Proven track record of delivering exceptional customer service.
  • Strong knowledge of spelling, punctuation, composition, and standard office procedures and equipment.
Compensation:

$17.00 per hour