Clinical Services Associate

2 days ago


Media, Pennsylvania, United States Penn Medicine Full time
Clinical Services Associate Job Description

Penn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a Clinical Services Associate, you will play a vital role in supporting our clinical teams and contributing to our mission.

Key Responsibilities:
  • Patient Care:
    • Room patients, review medical history, and prepare charts for visits
    • Observe patient condition and communicate with providers
    • Assist patients with walking, transfers, and preparing for exams
  • Specimen Management:
    • Collect specimens for testing, perform laboratory tests, and record results
    • Prepare specimens for transport and maintain quality control
  • Clerical and Administrative Tasks:
    • Respond to patient calls, manage voicemails, and take accurate messages
    • Schedule patient appointments, collect copays, and update appointment status
    • Prepare and send patient correspondence, and maintain patient education materials
  • Environmental and Safety Accountabilities:
    • Adhere to infection control policies, dispose of infectious waste, and promote a clean environment
    • Clean and disinfect instruments and equipment, and maintain temperature logs
Requirements:
  • Basic Cardiac Life Support certification
  • CMA or RMA certification
  • MA certification within 90 days of hire
  • High school diploma or equivalent, and 2+ years of medical office experience or relevant customer service experience
Preferred Qualifications:
  • Associate's or Bachelor's degree in a related field

Penn Medicine offers a comprehensive benefits package, including prepaid tuition assistance, and a commitment to promoting from within. We are an Equal Opportunity and Affirmative Action employer, and we welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and contributing to our mission, we encourage you to apply for this exciting opportunity.



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