Front Office Assistant

3 days ago


Chicago, Illinois, United States Inner G Restorative & Holistic Care Full time

We are looking for a friendly and detail-oriented Front Office Assistant to join our team at Inner G Restorative & Holistic Care. As the face of our business, you will be responsible for creating a welcoming atmosphere and providing excellent customer service to our clients.

About the Job
  • Greet clients warmly and assist with check-in and check-out processes.
  • Answer phone calls and respond to inquiries promptly and professionally.
  • Schedule appointments and maintain an optimized booking system.
  • Assist with maintaining a clean and inviting environment.
  • Process payments and manage client records securely.
  • Assist with administrative tasks such as filing, data entry, and inventory tracking.
  • Promote the benefits of memberships to guests by providing education on the value of total body care.
  • Provide general customer service addressing client questions and concerns.
  • Help manage daily operations of the location.
  • Verify insurance coverage for clients.
Qualifications
  • Prior experience in a receptionist or administrative role is preferred.
  • Minimum 1 year experience in customer service.
  • Strong organizational and multitasking skills.
  • Ability to prioritize with attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in Google Suite and familiarity with scheduling software.
  • A positive attitude and passion for wellness and holistic care.
  • Ability to handle sensitive information with discretion and professionalism.
Compensation
  • $15-$18 per hour (4-6 hour shifts from 10am-4pm, Monday-Friday). Pay bi-weekly.

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