Front Office Supervisor

4 days ago


Chicago, Illinois, United States Carolina Therapeutic Services Community Developmen Full time
About the Role

We are seeking a highly skilled Front Office Manager to join our team at Carolina Therapeutic Services Community Developmen. As a key member of our administrative team, you will be responsible for overseeing the front office operations, ensuring a positive experience for our clients and staff.

Key Responsibilities
  1. Develop and implement administrative systems, procedures, and policies that support our agency's mission and goals
  2. Manage the front desk space and public areas, maintaining a clean and organized environment
  3. Schedule meetings and appointments with consumers, stakeholders, and community agencies, ensuring timely and effective communication
  4. Collaborate with Program Manager and Clinical Director to develop and implement office operations and procedures that support our agency's success
  5. Coordinate with IT department to ensure our technology needs are met and our systems are running efficiently
  6. Review and verify payment of vendor invoices, ensuring timely payment and maintaining strong relationships with our vendors
  7. Manage contract negotiations with office vendors and service providers, securing the best possible deals for our agency
Requirements
  • Proven experience as an Office Manager, Front Office Manager, or Administrative Assistant, preferably in a non-profit or healthcare setting
  • Knowledge of office processes and procedures, administrator responsibilities, general office systems, and regulatory requirements
  • Proficiency in MS Office (MS Excel, Outlook, Teams, SharePoint, PowerPoint, etc.), including hands-on experience with office equipment and software
  • Familiarity with Outlook email, scheduling tools, like Email Scheduler and Boomerang, and other productivity software
  • Excellent time management skills, ability to multi-task and prioritize work in a fast-paced environment
  • Strong Attention to detail and superb problem-solving skills, with a focus on finding creative solutions to complex problems
  • Excellent written and verbal communication skills, with the ability to effectively communicate with diverse groups
  • Strong organizational and planning skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Creative with an ability to suggest improvements and contribute to process improvement initiatives
  • Culturally responsive, Bi-lingual/multi-lingual a plus, with the ability to communicate effectively with diverse populations
  • High School degree: additional qualification as an administrative assistant or office manager certification a plus

Estimated salary: $45,000 - $60,000 per year, depending on experience and qualifications.


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