Retail Management Trainee

1 week ago


San Jose, California, United States Insomnia Cookies LLC Full time

Position Overview: Insomnia Cookies is currently seeking a dedicated full-time hourly Store Manager in Training (MIT). We are looking for individuals with a passion for hospitality to become part of our esteemed and rapidly expanding organization.

Compensation and Benefits:
  • Starting wage of $23.00 per hour.
  • Opportunity for store performance bonuses.
  • Comprehensive benefits package available from the first day of the month following 60 days of employment.
  • Monthly cellphone allowance of $25.00.
  • 10 days of paid vacation along with 2 additional paid personal wellness days.
  • Stable employment with a reputable and growing company.
  • Clear pathways for career advancement.
  • Engaging and enjoyable team atmosphere.
  • Complimentary cookies during every shift.
Key Responsibilities:
  • Act as Manager-on-Duty during assigned shifts in the absence of the Store Operations Manager.
  • Oversee, mentor, and train a team of 2-5 employees involved in cookie sales and deliveries.
  • Facilitate the onboarding and initial training of new hourly staff.
  • Conduct preliminary interviews for prospective hires when the manager is unavailable.
  • Assist the Store Operations Manager with inventory management, ordering, and scheduling tasks.
  • Ensure staff adherence to company standards regarding baking, uniforms, and policies.
  • Promote upselling and exceptional customer service, ensuring all team members deliver the best experience possible.
Qualifications:
  • A minimum of 1 year of supervisory experience in a retail or restaurant environment.
  • Experience in conducting in-person interviews for hourly staff.
  • Familiarity with Point of Sale (POS) systems.
  • Proficient in MS Office, Word, and Applicant Tracking Systems.
  • Availability to work a 4-5 day week, including 1-2 mid-to-late shifts during the latter part of the week.
  • Must be at least 18 years old and legally eligible to work in the United States.

About Insomnia Cookies: Founded in a college dorm by Seth Berkowitz, Insomnia Cookies has evolved over the past two decades into a beloved brand known for its innovative bakery and delivery concept. With over 290 locations worldwide and a commitment to delivering warm, delicious cookies at all hours, we are transforming the cookie experience.



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