B2B Customer Service Representative

2 weeks ago


Knoxville, Tennessee, United States Eclipse Solutions Full time
Unlock Your Potential at Eclipse Solutions

We are a leading independent insurance broker, combining traditional expertise with modern consulting services for medium-sized industrial clients. Our team is dedicated to providing reliable and customer-oriented solutions, and we are now seeking a skilled B2B Customer Service Representative to join our team.

Your Key Responsibilities:
  • As the primary point of contact for our clients, you will provide comprehensive support and guidance on insurance matters, ensuring a 360-degree view of their needs.
  • You will skillfully analyze potential risks and make recommendations to prevent damages, while also handling contract processing and claim management for our loyal customer base.
  • During annual discussions, you will work closely with our field service team to provide expert contract knowledge and support, ensuring our customers feel well taken care of.
  • You will communicate openly and effectively with both policyholders and our partners, building strong relationships and trust.

We offer a dynamic and supportive work environment, where you can unleash your drive and talents. If you are a motivated and customer-focused individual with a passion for insurance and risk management, we encourage you to apply for this exciting opportunity.



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