Client Services Associate

2 weeks ago


Colorado Springs, Colorado, United States Navy Federal Credit Union Full time
Position Overview

The Client Services Associate plays a crucial role in delivering exceptional service to both existing and potential clients of Navy Federal Credit Union. This position is dedicated to ensuring that members are well-informed about the comprehensive suite of financial products and services available.

Key Responsibilities
  • Assist members in understanding and accessing a variety of financial solutions, including but not limited to:
    • Checking and savings accounts
    • Certificates and Individual Retirement Accounts (IRAs)
    • Revocable trusts and estate accounts
  • Provide information on lending options tailored to meet the diverse needs of our members.
  • Deliver outstanding customer service by addressing inquiries and resolving issues efficiently.
  • Maintain a thorough understanding of the products and services offered to effectively guide members.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to providing high-quality service. A background in financial services or customer support is advantageous.

Why Join Us?

At Navy Federal Credit Union, we value our members and strive to create a supportive environment for both our clients and employees. Join us in making a difference in the financial well-being of our community.



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