Current jobs related to Guest Services Representative - San Diego, California - Kona Kai San Diego, a Noble House Resort


  • San Diego, California, United States Evolution Parking & Guest Services Full time

    Job Title: Guest Services ManagerEvolution Parking & Guest Services is seeking a highly skilled Guest Services Manager to oversee all aspects of our parking operations. As a key member of our team, you will be responsible for ensuring the highest level of service to our clients and their guests.Key Responsibilities:Manage valet parking operations to ensure...


  • San Diego, California, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our guests.Key Responsibilities:Assist guests with all requests and respond to their needs in a timely and professional manner.Process...


  • San Diego, California, United States Dimension Hospitality Full time

    Job SummaryAs a Guest Service Representative with Dimension Hospitality, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include greeting and registering guests, assigning rooms, and providing information on hotel services and local attractions.Key ResponsibilitiesGreet and register guests in a...


  • San Diego, California, United States Extended Stay Full time

    Extended Stay Mission Valley Rd. Job OpportunityWe are seeking a highly skilled Guest Services Representative to join our team at Extended Stay Mission Valley Rd.Key Responsibilities:Provide exceptional customer service to guests at all times, responding to requests with diligence and follow-through.Assist guests with reasonable accommodations and process...


  • San Diego, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at The Westin San Diego Gaslamp Quarter. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.Key ResponsibilitiesOrganize and confirm guest...


  • San Diego, California, United States Extended Stay America Full time

    Job SummaryThe Guest Services Representative is responsible for providing exceptional customer service to guests at Extended Stay America hotels. This role requires a strong commitment to ensuring a positive experience for our guests, from check-in to check-out.Key ResponsibilitiesAssist guests with all inquiries and requests in a timely and professional...


  • San Diego, California, United States Marriott Full time

    Job SummaryAs a Guest Service Representative at The Westin San Diego Gaslamp Quarter, you will be responsible for providing exceptional guest experiences through efficient and personalized service. This role involves organizing and confirming guest check-ins and check-outs, processing room reservations and requests, and ensuring seamless communication with...


  • San Diego, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at The Westin San Diego Gaslamp Quarter. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesOrganize and confirm...


  • San Diego, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins,...


  • San Diego, California, United States Extended Stay America Full time

    Job SummaryThe Guest Services Representative is responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay at our hotel. This role requires a strong commitment to delivering a high level of service, responding to guest requests, and resolving issues in a timely and professional manner.Key...


  • San Diego, California, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at The Westin San Diego Gaslamp Quarter. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key...


  • San Diego, California, United States Extended Stay America Full time

    Job SummaryThe Guest Services Representative is responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay at our hotel. This role requires a strong commitment to delivering a high level of service, responding to guest requests, and resolving issues in a timely and professional manner.Key...


  • San Diego, California, United States Sheraton San Diego Full time

    Unlock a World of Opportunities at Sheraton San Diego HotelAre you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our team as a Guest Services Agent at Sheraton San Diego Hotel.About the RoleAs a Guest Services Agent, you will be the face of our...


  • San Diego, California, United States Hard Rock Hotel San Diego Full time

    Job SummaryAs a Guest Service Agent at Hard Rock Hotel San Diego, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is nothing short of legendary. You will be responsible for greeting and registering guests, handling room reservations, and providing information about hotel services and amenities.Key...


  • San Diego, California, United States Sonesta International Hotels Full time

    Job SummaryThe Guest Service Agent is a vital member of the hotel team, responsible for delivering exceptional service to our guests. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key ResponsibilitiesRegister guests, issue room keys, and provide information on hotel services and room...


  • San Diego, California, United States Sheraton San Diego Full time

    Why Work for Sheraton San Diego Hotel?As a Guest Services Agent at Sheraton San Diego Hotel, you will be the face of our hospitality. You will be responsible for providing exceptional customer service, ensuring seamless stays, and resolving any issues that may arise. If you are passionate about delivering outstanding guest experiences and have a keen focus...


  • San Francisco, California, United States Guest Services Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional customer service to guests and vendors, ensuring a seamless and welcoming experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesManage phone activity, including providing general...


  • San Diego, California, United States Sheraton San Diego Full time

    Why Work for Sheraton San Diego Hotel?We're seeking a skilled Guest Services Agent to join our team at the Sheraton San Diego Hotel. As a key member of our Front Office, you'll be responsible for delivering exceptional guest experiences and ensuring seamless stays for our valued customers.Key Responsibilities:Provide personalized assistance to guests,...


  • San Francisco, California, United States Guest Services Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional customer service and administrative support to guests and staff. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesCheck guests and vendors in and out, manage reservations, and handle...


  • San Francisco, California, United States Guest Services Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional customer service to guests and vendors, ensuring a seamless and welcoming experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesManage phone activity, including providing general...

Guest Services Representative

2 months ago


San Diego, California, United States Kona Kai San Diego, a Noble House Resort Full time
Position Overview

Kona Kai San Diego Resort, a distinctive urban retreat situated on Shelter Island, is in search of a dedicated Front Desk Agent. Our resort features 170 well-appointed guestrooms, along with Vessel Restaurant + Bar, SpaTerre, a marina, and a private club, all conveniently located near downtown San Diego.

We are looking for an individual who embodies the Kona Kai ethos and is eager to serve with intention.

The Front Desk Agent plays a pivotal role within the resort's Rooms Division, acting as the welcoming face of our arrival team. In this capacity, you will assist guests with check-in, check-out, and any inquiries they may have throughout their stay. Your standard response will be characterized by a commitment to service excellence.

Why Choose Kona Kai Resort & Spa?

  • Opportunity to make a meaningful impact.
  • Chance to connect with wonderful colleagues and valued guests.
  • Pathways for career advancement.
  • Ability to create lasting impressions with our esteemed guests.
  • One of our Core Values is to embrace authenticity.
  • Comprehensive benefits package.
  • Travel discounts at partner Noble House Hotels nationwide.
  • Complimentary daily meals.

Ideal candidates will be hard-working, dependable team players with a passion for hospitality. We seek individuals with a positive attitude and a willingness to learn, allowing their personalities to shine while enjoying their work environment. Kona Kai San Diego is part of Noble House Hotels & Resorts, a curated collection of over 23 unique hotels across the Americas, each distinct in character and charm.

Key Responsibilities

What We Expect from You:

  • Flexibility in scheduling (AM, PM & Overnight shifts).
  • Maintain positive relationships with guests and team members.
  • Desire to learn and deliver exceptional guest service.
  • Ensure a consistently high level of service is provided.
  • Proficiency in computer applications; including Word, Excel & Property Management Systems.
  • Professional grooming standards.
  • Punctuality and readiness to begin work.
  • Strong communication abilities.
  • Maintain a clean and organized work area.
  • Ability to multitask effectively.
  • Previous hospitality experience is preferred.
  • Most importantly, embrace the philosophy of having fun.

We are eager to share more about this exciting opportunity with you. At Kona Kai Resort, we are committed to fostering an environment that values Diversity, Equity, Inclusion, and Accessibility. Our hotel committee is dedicated to uniting diverse perspectives and experiences, and we invite you to contribute yours.

Noble House Hotels & Resorts proudly supports a workplace where every individual can thrive as their authentic self. We are an equal opportunity employer, committed to building a team based on individual qualifications, experience, abilities, and job performance.