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Event Venue Manager
2 months ago
The Event Venue Manager is tasked with the effective oversight of their designated venue.
This role involves ensuring financial success and meeting sales and operational objectives while delivering exceptional service to all stakeholders, including hotel partners, clients, and team members.
The Event Venue Manager will foster a culture of success, embrace diversity, pursue ongoing improvement, and demonstrate a steadfast commitment to nurturing and enhancing venue relationships.
Business hours may vary, with extended hours on weekends and occasional travel required. This position demands a comprehensive understanding of strategic goals, mission, values, and beliefs.
Key Responsibilities:
- Lead the execution of all event phases while maintaining a strong commitment to exceptional service for both internal and external stakeholders.
- Ensure smooth operational flow, including the timely and precise setup and dismantling of equipment and other essential activities.
- Analyze profit and loss statements to ensure financial viability; manage expenses by effectively utilizing available resources; and implement cost control measures as needed.
- Maintain inventory accuracy, ensuring quality, functionality, organization, and availability.
- Participate in hotel meetings as required.
- Stay informed about industry trends, tools, and innovations.
- Build and sustain strong relationships with venue partners.
- Represent Pinnacle Live as a valued collaborator during hotel meetings and client site visits.
- Ensure prompt payment of all financial obligations.
- Oversee the timely processing of billing and invoices, ensuring compliance with all financial management standard operating procedures.
- Utilize the sales process to maximize revenue and enhance capture rates throughout all sales cycle phases.
- Effectively leverage the company's sales cycle to optimize revenue and improve capture rates.
- Train, manage, and develop team members in accordance with company standard operating procedures, promoting elevated service standards, employee growth, and a culture of achievement.
- Utilize relevant company computer systems and continually work towards enhancing technical skills necessary for effective operation.
- Provide technical support for events as needed.
- Delegate tasks efficiently as required.
- Adhere to all safety protocols and standard operating procedures.
- Perform other duties as assigned.
Qualifications:
High School Diploma or equivalent
Three (3) years of management-level experience in the audio-visual and/or hospitality sector preferred
Proven experience in aligning team members towards common objectives
Exceptional communication skills with the ability to cultivate long-term relationships (with internal teams and external partners)
Required Skills & Knowledge:
To succeed in this role, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Strong technical aptitude
Good working knowledge of computer hardware and software
Planning ability; able to prioritize effectively
Strong interpersonal skills
Excellent verbal and written communication skills
Outstanding organizational skills and attention to detail
Strong team player orientation
Professional appearance
Pinnacle Live is an E-Verify and Equal Employment Opportunity Employer. We are dedicated to welcoming, valuing, and supporting every individual and their unique contributions.
We actively strive to foster an environment where diversity, equity, inclusion, belonging, and mutual respect flourish.
Pinnacle Live celebrates the diversity of all our team members, clients, and partners, affirming the identities and experiences of all individuals.
We aim to create an atmosphere where we actively embrace all forms of diversity.