Automotive Service Specialist

1 week ago


Thousand Oaks, California, United States Preferred Auto Centre Full time

Position Overview: The role of the Automotive Service Specialist is crucial in ensuring that our clients receive top-notch vehicle maintenance and repair services. This position requires a skilled and knowledgeable individual who can accurately diagnose, inspect, and service various vehicle components while performing necessary maintenance tasks.

Key Responsibilities:

  • Accurately assess customer concerns and document the proposed solutions with detailed descriptions and images.
  • Conduct thorough inspections on all vehicles, clearly explaining the necessity for repairs on any damaged or worn components.
  • Execute repairs efficiently and effectively, ensuring high-quality workmanship.
  • Confirm that all repairs have resolved the customer's issues and were carried out to the highest standards.
  • Maintain clear and open communication with Service Advisors regarding vehicle status, parts requirements, and labor needs.
  • Handle each customer's vehicle with the utmost care and respect.
  • Ensure that every vehicle leaves the workshop in an improved condition compared to its arrival.
  • Approach each workday with a positive and proactive attitude.
  • Collaborate with team members to assist with various tasks as needed.
  • Support colleagues in their professional development, striving for continuous improvement.


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