Administrative Supervisor

2 weeks ago

Los Angeles, California, United States University of California Full time
Job Title: Administrative Supervisor

At the University of California, we are seeking an experienced Administrative Supervisor to join our team. As a key member of our administrative staff, you will provide direct support to our staff, physicians, and patients in the hematology/oncology department.

Key Responsibilities:
  • Supervise a team of leads and administrative assistants, providing guidance and support to ensure seamless operations.
  • Act as a backup to the practice manager, troubleshooting and resolving clinical operation issues in a timely and efficient manner.
  • Assist with the selection and direct oversight of administrative staff members, ensuring they have the necessary skills and training to excel in their roles.
  • Provide support to leads and administrative assistants in other oncology community practices, fostering collaboration and knowledge sharing.
  • Assist patients in accessing services within the health system, ensuring they receive the care they need.
  • Facilitate communication with referring physicians, patients, and other stakeholders, promoting effective collaboration and patient outcomes.
  • Refer patients to appropriate resources, providing them with the support and guidance they require.
  • Provide follow-up through telephone and EPIC/Care Connect, ensuring patients receive timely and effective support.
Qualifications:
  • Ability to analyze information, problems, and situations to define objectives, identify patterns, and formulate conclusions.
  • Demonstrated ability to interact diplomatically and sympathetically with patients in varying degrees of health.
  • Ability to make independent judgments and evaluate complex issues.
  • Administrative abilities to resolve complex issues and implement long-range plans.
  • Ability to work independently and follow through on assignments with minimal direction.
  • Ability to set priorities when faced with deadline pressures, competing requirements, and a heavy workload.
  • Ability to write grammatically correct letters, reports, memos, and minutes.
  • Ability to edit and proofread correspondence for correct grammar, spelling, and punctuation.
  • Ability to speak to individuals using appropriate grammar and vocabulary to obtain information, explain policies, and procedures.
  • Working knowledge of medical oncology terminology.
  • Ability to perform duties with frequent interruptions and distractions.
  • Ability to work cooperatively with other staff members, faculty, patients, nursing staff, and others.
Preferred Qualifications:
  • Ability to speak persuasively to individuals and groups.
  • Ability to use personal computers and computer software, including Microsoft Word, Excel, and Outlook, as well as CareConnect.
  • Team building skills, including prior supervisory experience.

We offer a competitive salary range of $30.56/hr - $60.82/hr and a comprehensive benefits package. If you are a motivated and experienced administrative professional looking for a new challenge, please submit your application today.

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