Collections Specialist

2 weeks ago


Wayne, Pennsylvania, United States Aramsco Full time
Job Description

We are seeking a highly skilled Collections Specialist to join our team at Aramsco. As a key member of our financial operations team, you will be responsible for managing the entire accounts receivable process, from initial contact with customers to final payment resolution.

Your primary duties will include:

  • Reviewing and reconciling daily A/R collections, ensuring accurate and timely processing of payments.
  • Communicating with customers via phone, email, and mail to resolve payment discrepancies and negotiate payment plans.
  • Preparing and sending follow-up letters and emails to customers who have outstanding balances.
  • Providing exceptional customer service, responding to inquiries, and resolving issues in a professional and courteous manner.
  • Collaborating with internal teams to resolve payment issues and ensure seamless communication.

Requirements:

  • Minimum 3 years of experience in collections, preferably in a similar industry.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Valid driver's license and reliable transportation.
  • Proficiency in Microsoft Office, particularly Excel and Outlook.

About Aramsco:

Aramsco is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning, and surface preparation. We have over 60 locations, distributing products, equipment, and chemicals, and providing customers with value-added services including equipment repair, rental, and education.



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