Meal Service Support Specialist
1 week ago
POSITION SUMMARY
The role involves serving as a certified feeding assistant, collaborating with dietary and nursing teams to ensure effective meal service delivery.
KEY CONSIDERATIONS:
- This position is part of the dietary department.
- Prior to engaging in feeding assistance for residents without complex needs, the dining assistant must have completed a State-approved Paid Feeding Assistant Training course, covering:
- Feeding methods
- Support with feeding and hydration
- Effective communication and interpersonal skills
- Appropriate responses to resident behavior
- Safety protocols, including emergency procedures such as the Heimlich maneuver
- Infection control practices
- Understanding resident rights
- Identifying behavioral changes in residents and the importance of reporting these to the supervising nurse
- Provides assistance to nursing staff in feeding residents who do not have complex feeding challenges, under the supervision of a registered nurse (RN) or licensed practical nurse (LPN). In emergencies, the dining assistant must contact a supervisory nurse for assistance.
- The interdisciplinary team determines resident eligibility for the program based on the latest assessments and care plans.
- Typically, the position requires working one hour before and one hour after the full meal service.
- Meal Service Support:
- Assists residents in traveling to and from the dining area for meals.
- Helps prepare the dining room and complete pre-meal tasks, including table arrangements and beverage service.
- Distributes trays and beverages to residents in the dining area.
- Delivers meal trays to residents' rooms, including setting up the tray and food items.
- Provides assistance and feeding support to residents without complex feeding issues.
- Responds to call lights as necessary before or after meals, allowing nursing staff to concentrate on residents' activities of daily living (ADL) and medication requirements.
- Assists with hydration needs by providing ice and water to residents between meals, including managing the hydration cart and nighttime snack distribution.
The physical requirements outlined here represent those that must be met by an employee to effectively perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, provided that such accommodations do not create undue hardship on the organization or compromise safety.
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