Inbound Customer Service Agent
3 days ago
We're seeking a talented and enthusiastic Customer Service Representative to join our team. As a key member of our contact center team, you will be responsible for delivering exceptional customer service and resolving customer issues in a timely and professional manner.
We offer a competitive salary range of $11.10 - $16.10 per hour, plus opportunities for advancement and professional growth. Our comprehensive benefits package includes paid time off, health insurance, and retirement savings plan.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a prompt and courteous manner
- Utilize state-of-the-art contact center technology to improve customer experience and increase sales
- Collaborate with colleagues to achieve team goals and objectives
Requirements:
- High school diploma or equivalent required; degree in a related field preferred
- Excellent communication, problem-solving, and analytical skills
- Ability to work in a fast-paced environment and adapt to changing priorities
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