Residential Support Services Manager

2 weeks ago


Mount Prospect, Illinois, United States Search Inc. Full time
Job Overview

Residential Support Services Manager at Search Inc.

Are you a passionate and empathetic leader with a strong commitment to improving the lives of others? Search Inc. is seeking a Residential Support Services Manager to oversee various locations within our program. This position presents a fulfilling opportunity to create a positive impact for individuals with intellectual and developmental challenges.

Role Responsibilities: As a Residential Support Services Manager, you will be responsible for coordinating services and support across multiple program sites. Key duties include ensuring the timely completion of service planning documentation, addressing medical care needs, and maintaining high-quality service standards. Collaboration with departments such as Adult Learning, Medical, and Behavioral Health is essential, along with fulfilling on-call responsibilities.

This is a full-time position, with a schedule from Monday to Friday, 8AM to 4PM.

Compensation: $68,000-$72,000 annually

Key Duties:

  • Engage in administrative and professional functions
  • Support the mission and values of Search Inc.
  • Act as a mentor and role model for staff, fostering their professional growth
  • Exhibit leadership qualities through teamwork and effective problem-solving
  • Maintain professionalism in interactions with stakeholders
  • Contribute to committees and task forces
  • Manage workload efficiently to meet deadlines
  • Organize and oversee interdisciplinary team processes
  • Ensure staff are trained in behavioral strategies
  • Supervise documentation and recordkeeping
  • Accompany individuals to medical appointments
  • Adhere to personnel policies and regulations
  • Provide on-call support as needed
  • Follow vehicle safety protocols
  • Complete necessary continuing education credits
  • Perform additional duties as assigned

Individual Engagement:

  • Exhibit kindness, flexibility, and consistency in interactions
  • Ensure effective management of individual medical needs
  • Participate in behavioral development and monitoring
  • Provide support and advocacy during medical appointments
  • Offer counseling and assistance in crisis situations

Qualifications:

  • Bachelor's degree in human services or related field
  • Meet the DHS qualifications for a QIDP in Illinois
  • Preferred supervisory experience
  • Understanding of relevant regulations and standards
  • Ability to perform basic physical tasks
  • Basic computer proficiency
  • CPR and First Aid certification
  • Valid driver's license and insurance
  • Certified PACE Vanpool driver

Benefits Offered:

  • Childcare assistance
  • Referral bonuses
  • 401(k) retirement plan
  • Dental insurance
  • Employee assistance program
  • Health and life insurance
  • Paid time off
  • Support for professional development
  • Retirement and vision insurance

Why Work with Search Inc.:

  • Make a meaningful impact through community-based services
  • Engage in rewarding activities
  • Experience a supportive and growth-oriented workplace

If you are a dedicated leader eager to make a positive difference in the lives of individuals with disabilities, consider the Residential Support Services Manager position at Search Inc. Join a team that values diversity, inclusivity, and the well-being of all individuals.



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