Key Account Manager
1 day ago
Ole Mexican Foods, INC is seeking a seasoned Key Account Manager to spearhead the company's relationships with its most valued clients.
This is a remote position that requires a skilled professional to build and maintain strong relationships with strategic customers, identify their needs, and promote our company's solutions to achieve mutual satisfaction.
Key Responsibilities- Develop and maintain trust relationships with a portfolio of major clients to ensure they remain loyal to our company.
- Gain a thorough understanding of key customer needs and requirements to propose solutions that meet their objectives.
- Expand relationships with existing customers by continuously proposing innovative solutions that meet their objectives.
- Ensure timely delivery of correct products and services to customers.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Proven experience as a key account manager.
- Experience in sales and providing solutions based on customer needs.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Excellent organizational skills.
- Ability in problem-solving and negotiation.
- CPG experience is a must.
- 3-5 years of account management experience is a must.
- DSD sales experience is preferred.
- Food and beverage industry experience is preferred.
- BSc/BA in business administration, sales, or relevant field.
- Must live in the West Coast (Arizona, California, or PNW preferably).
- DSD and/or grocery/DSD experience is required.
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